Thank You — We’ve Received Your Submission
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We’ve received your submission and it’s now with our team for review. If anything is missing or needs clarifying, we’ll contact you directly. If everything is complete, we’ll begin processing it right away. You should normally hear back from us within one business day. In the meantime, feel free to browse our FAQ page for answers to common questions.
What Happens Next
We receive your submission
It's logged and assigned to our team straight away.
Our team reviews your details
We check everything you've shared with us carefully.
We reach out if anything is missing
By email, phone, or WhatsApp — whichever is easiest for you.
We begin processing your request
As soon as everything we need is in place.
You receive a personal response
Normally within one business day.
FAQ
Frequently Asked Questions
How long does it take to hear back?
Normally within one business day, often sooner.
What if I uploaded the wrong document?
Just message us on WhatsApp with the correct file and we’ll update your record — no need to start over.
Can I contact you before you reply?
Yes — WhatsApp is the fastest way to reach us in the meantime.
Will I receive a confirmation email?
Yes, a confirmation is sent to the email address you provided.